Thursday, December 21, 2006

Sad experience

We all made mistakes...
My main mistake was in making decision to work with our last client. I already wrote what hell it was - sending faxes, references, and finally just a few hour of work for that.
But the real nightmare started when one of our developers started working with him! Oh, God! That was really terrible test for our team. He asked us to stop time tracker every moment for every conversation, for every minute he validates code, blaming our developers in unprofessional and in many mistakes we did. He doesn't want to pay for fixes, blames us that we using wrong versions and so on..
Btw regarding versions - this guys doesn't know what version control system is so he thought that we should zip - copy - unzip every time we need to change something on his site. Ohhh!
Finally he said us that we are "even worse than Indians" :)
When I said that we are not willing to continue working with him:

i wish you to find another developer who will be doing all jobs much faster, be cheaper and do not any errors ( or fix them for free)

He said:

i would like to see first whether the small modification alex says he finished today that he has spent a total of 2-3 hours on works - if it does then it could restore my faith...

This is a well know policy when someone sees that you are polite with him and aimed to give him good service. What is he doing? Feeds you with shit first, expecting that he will have better conditions, lower prices and so on. My advice here for outsourcing companies - run away from such customers - you will never build good relations with them and make them happy. Even if you are Bill Gates or best coder on the Earth - he will not be happy with you! First you will do small fix for free, than he will ask you to make bigger, than he will say that your rate is too high.. And all this time he will be blaming your work expecting that you will eat all this shit.

Well, what can i say? I am angry for myself for that. I did damn error starting to work with this man. That was good lesson.

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